Owners Frequently Asked Questions

 1.  How will you find my tenant?

Within 24 hours of listing your property we will be generating exposure to attract the best tenants. Immediately we will cross match your property with any prospective tenants.

Additionally the most essential element of the marketing campaign is the internet and to ensure your properties maximum exposure it will be easily found and presented with pictures on both our prominent web site and Australia’s No 1. Real Estate web site – realestate.com.au, ensuring tenants can access information on your property 24 hours a day, 7 days a week. Depending upon market conditions local press advertising may also be suitable.

2.  How long will it take to find a tenant for my property?

If a tenant is sourced from marketing this process generally takes around 2 weeks. If you are purchasing a new investment property in most cases it is possible to source a tenant prior to settlement. It is our aim to ensure the best quality tenant is sourced in the shortest possible time, ensuring your investment return is maximised.

3.  How do you qualify prospective tenants?

All tenancy applications received are thoroughly reference checked inclusive of identification, means of income, previous tenancy references and workplace references. Additionally we check all tenants against the National Tenancy Information Centre of Australia which records details of defaulting tenants. Only candidates who pass this screening process are put forward to you to consider.

4.  Do you do inspections?

During the course of the tenancy routine inspections will be conducted every 4 months. During these inspections it is expected that the property is maintained in the same condition as at the commencement of the lease, and as per the initial inspection report. If there are areas’ of your property that are not being maintained satisfactorily we will discuss these with the tenants and organise to carry out follow up inspections to ensure these items are remedied.

5.  How often will I receive statements and payments?

We generate rental statements on, or on the nearest to the last working day of the month, and deposit monies directly into your account via electronic funds transfer. Statements can be received immediately via email, and or via Australia Post. End of Financial Year summary statements are generated and delivered with the June statement each year.

6.  Can you pay other bills relating to my property?

Absolutely, and highly recommended. Any bills relating to the property such as rates, water, insurances and levies can be addressed directly to us for payment. This is a very effective way of maintaining all the relevant expense records for your property. All expenses paid are included in your summary statement at the end of each financial year making tax time easy.

7.  Do I have to insure the property?

Yes. It is the Landlords responsibility to maintain appropriate building, public liability and fixed contents (for items such as air conditioners, window treatments etc not covered by building insurance) on the premises. It is the responsibility of the tenant to insure their personal belongings / contents.

8.  Can you guarantee that the tenant will pay the rent on time and won’t damage my property?

Unfortunately no agent can guarantee that, however we can severely reduce the possibility of this occurring with careful tenant selection, excellent arrears control and thorough routine inspections. Ensuring your property is maintained to high standards will also attract the best quality tenants to apply for your property, further reducing the risk. Having adequate Landlord Protection Insurance in the event of a defaulting tenant is also highly recommended.

9.  What is Landlord Protection Insurance?

Highly recommended to all landlords, Bloor Property Management can arrange for Landlord Protection Insurance to cover for loss of rent, malicious damage, contents and public liability protection. In the event of any claim, our team are experienced in ensuring you receive the best outcome from your insurer.